I am impressed. I placed an order with Amazon yesterday. Well … one of the retailers who sells through Amazon. Because if this was Amazon, I would not be impressed. If this was Amazon, they would tell me “Your order has shipped”, and for the next 3 days, UPS would tell me “it’s sitting on the docks at Amazon”. But no… this company had it into UPS last night, and across the country by this morning. Not here yet, but a damn good start.
And I like the ‘new’ look of the tracking page on UPS. The page groups information by the order people typically want it. Colorcoding to show the status of your order. The number of days left before delivery, in big bold type at the top. I even like the progress bar.