Photos and Words of Patrick Calder

I live in Washington, DC with 1 cat named Pixel, 6 cameras, 3 computers, 158 movies, 286 books, and 1 bowling pin. I own the Design Foundry and pretend to be a graphic designer by day.

Please keep in mind that this post is more than 3 years old. Opinions change. Tastes change. Everything changes. I may still agree with or like this, or I may not. But everything is kept up here for archival purposes.

Printers / May 18, 2005

I think salespeople are the last humans on earth who still email people Word files as a default method of communication. As if putting the text in the body of the email, so that I didn’t have to launch a huge, slow, ugly, expensive program just to read it, would make it any less official. Yes… they’re often contracts with a line for a signature at the bottom. But I haven’t signed one of those in years. A verbal okay or written confirmation has become standard. And you know… I really don’t care about your logo so much that needing to see it outweighs my desire to have instant access to the information I requested.
And for God’s sake… if you absolutely must email me a document, make it a PDF! They’re cross-platform, light-weight, and easy to use. Never has a PDF crashed my computer or infected my machine with viruses.
Why do salespeople suck so much at the little things?

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