Please keep in mind that this post is more than 3 years old. Opinions change. Tastes change. Everything changes. I may still agree with or like this, or I may not. But everything is kept up here for archival purposes.
tamron / November 6, 2009
We’re going on 7 weeks since I dropped off my broken lens at Penn Camera to be fixed. So I thought I would bug them again since I was out running errands. The promised me a week ago they would call Tamron and check on it, and call me. Never happened.
“oh… yes… let me call them… I’ll call you later when I hear back. Really.”
They did call this time. “Tamron sent us an estimate. But we didn’t get it. But now we know. So…”
So it can be repaired. But really… how fucking hard is it to remember to follow up on something you’re getting paid for? Either company. “We asked for an estimate a month and a half ago… I wonder where it is?” Or… “We got this lens sitting here. Not sure what to do with it ‘cuz we asked these guys what they wanted, like… a month ago!”